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    題名: Unpacking the developmental process of the shared mental model between technologists and artists
    作者: 溫肇東
    樊學良
    Ling, Han Chang
    Wen, Chao Tung
    Fan, Hsueh Liang
    貢獻者: 科管智財所
    關鍵詞: Engineering;Industrial engineering;Complex task;heterogeneous team;Hierarchical structures;Robust frames;Shared mental model;Team innovation;Team members;Work team;Cognitive systems
    日期: 2016-01
    上傳時間: 2017-08-31 15:01:11 (UTC+8)
    摘要: It is desirable to integrate knowledge of team members toward performance. However, a smart team does not always perform as expected, especially when the team members differ in their knowledge backgrounds. Previous literature has indicated that team members must develop a shared mental model (SMM) such that their actions are effectively coordinated and innovations are induced. Scholars noted that SMMs did not become more similar as predicted in work teams with complex task however. This inconsistency has yet been resolved. This study conducted a case study to explore how multiple SMMs were developed in a heterogeneous work team in the process of achieving a complex goal. The results of this study showed that SMMs are grown as a hierarchical structure. In such a structure, superordinate SMMs work as a more robust frame in which subordinate SMMs are developed. Based on such a robust frame, subordinate SMMs are more locally developed and thus enhance team efficiency. Superordinate SMMs are revisited when the team appeals for innovations.
    關聯: IEEE International Conference on Industrial Engineering and Engineering Management, 2016-January, 601-605
    資料類型: conference
    DOI: http://dx.doi.org/10.1109/IEEM.2015.7385718
    顯示於類別:[科技管理與智慧財產研究所] 會議論文

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